Privacy Policy

1. Introduction
Welcome to The Guitar Shop, LLC ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, guitarshopga.com (the "Site"), and use our services. By using our Site and services, you consent to the practices described in this policy.  

2. Information We Collect
We collect various types of information to provide and improve our services.  

• Personal Information:

  • Name, email address, phone number, and postal address.

  • Payment information (credit card details, billing address).

  • Account login credentials (username and password).  

  • Information you provide when contacting customer support.

  • Information provided when creating an account, or when using a "contact us" form.

• Usage Data:

  • IP address, browser type, operating system, and other technical information.

  • Pages visited, time spent on pages, and other browsing activity.

  • Information collected through cookies and similar technologies.

• Order Information:

  • Details of products purchased, order history, and shipping information.

  • Any reviews or comments left about products.

3. How We Use Your Information
We use your information for the following purposes:

• To Process and Fulfill Orders: To process your purchases, ship products, and manage returns.

• To Provide Customer Support: To respond to your inquiries, resolve issues, and provide assistance.

• To Manage Your Account: To create and manage your account, and to provide access to account features.

• To Improve Our Services: To analyze website usage, identify trends, and enhance our services.

• To Communicate with You: To send order confirmations, shipping updates, promotional offers, and other relevant information.

• To Prevent Fraud and Enhance Security: To protect against fraud, unauthorized access, and other security risks.

• Marketing: With your consent, we may use your information to send you promotional emails and newsletters about our products and services. You can opt-out of these communications at any time.

• Legal Compliance: To comply with applicable laws and regulations.

4. Information Sharing and Disclosure
We may share your information with the following third parties:

• Service Providers: Third-party vendors who assist us with payment processing, shipping, website hosting, and other services.

• Business Partners: Partners who collaborate with us to offer products and services.

• Legal Requirements: When required by law, such as to comply with a subpoena or court order.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

• With your consent: We may share information with other third parties if you have given us permission.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activity. You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our Site.  

• Types of Cookies:

  • Essential cookies: Necessary for website functionality.

  • Performance cookies: Collect information about website usage.

  • Functionality cookies: Enhance website functionality.

  • Targeting cookies: Used for marketing and advertising.

6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.  

• We use SSL encryption to protect sensitive information during transmission.

• We restrict access to personal information to authorized personnel.

• We regularly review and update our security practices.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

8. Your Rights
You have the following rights regarding your personal information:  

• Access: You can request access to the personal information we hold about you.

• Correction: You can request to correct any inaccuracies in your personal information.  

• Deletion: You can request to delete your personal information, subject to certain exceptions.  

• Opt-Out: You can opt-out of receiving marketing communications.

• Data Portability: You can request a copy of your personal information in a portable format.

To exercise these rights, please contact us at the contact information provided below.

9. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under

13, please contact us immediately.  

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site. Your continued use of the Site after any changes indicates your acceptance of the updated policy.  

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

The Guitar Shop, LLC

Email: info@guitarshopga.com

Phone: 678-740-3320

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Last Updated: 3/29/2025